INTRODUCTION

Thank you for booking with Millennium Journey. Please read through the terms & conditions before proceed for payment.

1. Booking & Payment

• All bookings are subject to final tour confirmation and a minimum group size requirement.
• Full or deposit payment is required to secure booking.
• Prices may change prior to confirmation due to supplier or currency changes.

2. Servicing MJ Partner Agent

All after-sales services will be handled by the appointed MJ Partner Agent. Travelers are required to contact their selected servicing agent for any further inquiries or assistance.

3. Cancellation & Refund

All cancellations must be made in writing.

• More than 35 days before departure: Loss of deposit only
• 15–34 days before departure: 75% of total price forfeited
• Less than 14 days before departure: 100% of total price forfeited

Refunds (if any) will be processed within 14–30 working days.

4. Amendments

Changes are subject to availability and may incur additional charges.

5. No-Show

No-show will be treated as 100% cancellation (no refund).

6. Travel Responsibility

• Customers must ensure valid passport, visa, and required documents.
• MJ is not liable for denied boarding due to incomplete documents.

7. Force Majeure

• MJ is not responsible for events beyond control (e.g. natural disasters, government restrictions).
• Refunds/credits depend on supplier policies.

8. Liability

MJ acts as an agent for third-party providers and is not liable for their actions.

9. Changes by MJ

MJ may adjust itinerary or services when necessary with similar alternatives.

10. Payment Default

Failure to complete payment may result in cancellation without refund.

11. Governing Law

Governed by Malaysian law.